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Edit users - Knowledgebase / NetExplorer Web Platform / Configuration and administrator monitoring - Support NetExplorer

Edit users

Edit users


As an administrator, you can modify users :

  • From your NetExplorer platform,
  • Go to Platform management, look for USERS tab and spot designed user.
  • Click on  in the ACTIONS row to open user edition.


Edit password

3 ways to do it

  • Use password reset : an email is sent to user for password reset.

Beware if in advanced settings the box "prevent user modification" is ticked, user won't be able to reset password without administrator's help and user won't receive any email. BUT it can be bypassed by activation of an option in Configuration/security tab, option is called "'always_allow_new_password". If it is active, then any user can reset password.

  • Manually type your password in Password field.
  • Generate a secure password by clicking on

Don't forget to save modifications !


Activate or deactivate users

  • Open user and click on  advanced options
  • Button Active is ticked and green when account is active. Switch it to the left to deactivate user.
  • Save modifications.

When an account is deactivated, you can see the word "Inactive" and expiration date if there is one, in the status row


Prevent user from modification of account

You can prevent users from any modification on account (name, email...) by ticking the box in "advanced options"

If you wish to give autonomy to users, you can activate an option from CONFIGURATION/SECURITY tab, just activate "always_allow_new_password" . 

Then user will be able to reset password without intervention of admins.


Define a size limit

Default setting for user is to store as much data as use wants as long as there is still available space. 

It is possible to set a quota for a user (defined in  Go, Mo, Ko). Go to Advanced options in user sheet and in the Quota area


Set language for user

Default setting is automatic and it is defined in CONFIGURATION/GENERAL at line defaut_language.
You can also define or force language from user sheet, if you have a foreign speaking user among native speaking users.
From Advanced options, language allows you to select prefered language.

Defaut_language defines language for platform but selected language from user always prevail.