Windows asks for credentials - Knowledgebase / NetExplorer Drive (WebDav) / Error messages - Support NetExplorer Skip to main content

Windows asks for credentials - Knowledgebase / NetExplorer Drive (WebDav) / Error messages - Support NetExplorer

Windows asks for credentials

Windows asks for credentials


You're currently using your Network Drive and suddenly this message appears :


Windows lost your credentials and asks you again for identification.

To avoid this problem, you can :

  • disconnect your drive (right-click on it from "This computer")
  • Manage credentials from the Credential Manager


  • Then reinstall your drive with NetExplorerDrive App, which you can get from here