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NetSync stuck during pre-synchronization - Knowledgebase / NetSync / Issues and solutions - Support NetExplorer

NetSync stuck during pre-synchronization

NetSync stuck during pre-synchronization


You wish to sync files but download looks stuck in a loop. NetSync looks stuck on pre-synchronization or generating events.

It tries to applies modifications made on platform but can be slowed or stuck by right's issues on local folders.

Before the next updade, you can delete rights by following these steps :

  • From your local sync folder at highest folder (e.g. C:\test files in current example)
  • Right-click on folder and select PROPERTIES then go to SECURITY tab.
  • Click on ADVANCED, you get to a windows showing current authorizations (RED).
  • If you see authorizations flagged as REFUSE  delete them by button REMOVE (BLUE).
  • Tick the box  REPLACE ALL CHILD OBJECTS[...] entries (GREEN) 

If you only have authorizations set as "authorized" tick the box REPLACE ALL CHILD OBJECTS anyway.

  • Click on APPLY and OK.

➔ You just updated rights, folder will now sync


 If problem happens anyway please contact us !