Consult available storage and users

About stockage on your platform

As an administrator, you can have a quick look at available storage and users. 

• Go to your NetExplorer platform,
• In platform management, select tab System.
• You can find here :
  • Expiration date of your offer.
  • Available storage.
  • Details of used storage.
  • User trashes with larger trashes on top of the list.
  • Users that are connected today and their locations.

Example

On platform :

• Free space 66.9Go and 33.1Go used space representing 33% usage and 11.7Go for trashes.
• Graph shows usage on last 30 days.

• Today, only 1 user connected
• Graph shows evolution of connected users over the last 30 days.

Notes

When 80% of space is used, en email is sent to administrators to warn them.

If this is the case, you will have to contact Sales department of NetExplorer at +33 5 61 61 20 10 or by email at contact@netexplorer.fr to extend space.

About overruns of users

As user connects by 5 different methods, it will count as 1 (internet browser, Netsync, Webdav, Outlook connector, with a maximum of 2 NetSync connexions).

If maximum number of connexions is overrun, then the next user who will connect will not have rights to modify or create files and following message will display :