Reset NetSync - Knowledgebase / NetSync / Good practices - Support NetExplorer Skip to main content

Reset NetSync - Knowledgebase / NetSync / Good practices - Support NetExplorer

Reset NetSync

Reset NetSync


To reset NetSync, go on your application :

  • Click on icon
  • In USER tab, click on
  • Relaunch NetSync 

Reboot of NetSync can take a while. NetSync is checking rights on elder folders. 

This behaviour is normal, please wait.

NetSync will start once operation is finished.

  • Process setup once again (all tasks have been erased).

  • Click next in this screen  
  • In Connexion tab, fill-in your credentials :
    • platform url (e.g. https://nameofplatform.netexplorer.pro)
    • login
    • password
  • Click on
  • From LOCATION tab, select CUSTOM:
    • LOCAL folder is the folder on your internal hard drive (e.g. C:\NetSync)
    • REMOTE folder is the folder on platform where you want to synchronize data.
  • Click on and

➔ NetSync will open and launch pre-synchronisation then event generation.

Notes


  • These steps can take some time. Duration will depend of the number and size of data to sync, but also of performance of computer (memory, speed of hard drive) and quality of internet access.
  • When you reset NetSync, synchronized files will not be erased from your computer, except if you overwrite on purpose the same folder with different data (data replacement).