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File size exceeds server limit - Knowledgebase / NetExplorer Web Platform / Error messages - Support NetExplorer

File size exceeds server limit

Le message suivant apparait à l’ouverture : File size exceeds limites established on this server


If the file size exceeds the limits, then you will have to open it with desktop application.


There fore, the system is based on the “uncompressed” size of file., current Office files are indee sort of compressed files, that are uncompressed when opened.


This explains that actual extension DOCX, XLSX, PPTX, are way smaller than older ones (doc, xls, ppt) which were standard for Office 97/2003 versions.


If you need to know the real size, you have to download it, then replace the file extension (.DOC, .XLSX ou .PPTX) by “.ZIP”, then you will have do decompress it and then place cursor on the file you get, and right-click/properties to see the real size.


If file size exceeds the limit shown on this page, then the message is legit.


Pour tout autre cas qui ne rentre pas dans ces critères, veuillez contacter le support.