Limits of subscription
This chart shows the limits of your platform, according to your subscription plan.
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Mutualised infrastructure (Start and Pro offers) |
Dedicated infrastructure (Entreprise offers) |
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Maximum users / day |
until 200 |
Unlimited |
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Maximum files / platform |
5 millions |
75 millions |
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Maximum storage / plateform |
10 To |
100 To |
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Forbidden characters in files and folders names |
As for Windows |
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Maximum file path name length |
Unlimited for NetExplorer web access, limited to 256 characters by Windows if accessed from Network drive or synchronisation tools such as NetSync or NetExplorer Drive |
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Single file or folder name maximum length |
200 characters |
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Recommendations for use
These are not strict limitations but limits recommendations, limits beyond which performance could not be guaranteed.
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Maximum size for a single file |
Web access : 250 Go Other access methods: 20 Go |
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Maximum file size for EIDAS signature |
Below 10Mo / file Below 15Mo for a file batch |
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Maximum recipients for an email share link |
50 |
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Maximum elements (files + folders) for synchronization with NetSync or NetExplorer Drive |
1 million |
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Maximum number of elements to be downloaded at once |
1000 |
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Maximum number of synchronization tasks |
5 tasks |
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Number of elements at the same folder depth |
Until 250 |
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Maximum tree depth |
Until 40 levels |
Online size recommendations
These are not strict limitations but limits recommendations, limits beyond which performance could not be guaranteed.
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Mutualised infrastructure (Start and Pro offers) |
Dedicated infrastructure (Entreprise offer) |
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Maximum users /day |
Until 200 |
Unlimited |
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Maximum number of files / platform |
5 millions |
75 millions |
|
Maximum storage /platform |
10 To |
100 To |
Recommendations when using OnlyOffice online editor
These are not strict limitations but limits recommendations, limits beyond which performance could not be guaranteed.
ONLYOFFICE is an online secured Office editor, compatible with MS Office file types.
ONLYOFFICE text editor works with every popular extensions like DOC, DOCX, ODT, TXT, HTML, etc.
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Maximum file sizes |
Specific limits |
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Word |
50 Mo |
Not a strict limit, but performances could decrease on bigger files |
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PowerPoint |
150 Mo |
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Excel |
300 Mo |
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Recommendations when using Microsoft Office Online
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Taille maximale du fichier |
Limites spécifiques |
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Microsoft Word Online |
50 Mo |
Not a strict limit, but performances could decrease on bigger files |
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Microsoft PowerPoint Online |
300 Mo |
100 - 200 pages recommended for optimal performances |
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Microsoft Excel Online |
50 Mo |
1 048 576 lines, 16 384 rows |